AI shopping agent Human-centered AI; Recommender Systems
noun phrase
Definition: An AI-enabled agent that assists users in discovering, evaluating, selecting, and sometimes purchasing products by using conversational interaction, preference elicitation, recommendation, and decision-support or partially autonomous shopping actions [Dammu et al. 2025].
Example in context: “We quantify AI shopping agent behavior and shed light on situations in which customers can and cannot rely on their AI shopping assistant …” [Allouah et al. 2025]
Synonyms: AI-powered shopping assistant; shopping agent
Related terms: AI personal shopper; conversational commerce agent; recommender system